Last Updated: 3 March 2026
Ozlin Info (ABN 89 277 213 296) (“we”, “us” or “our”) is an Australian IT services business based in Sydney, New South Wales. We are committed to protecting the privacy of individuals in accordance with the Privacy Act 1988 (Cth) and the 13 Australian Privacy Principles (APPs). This Privacy Policy explains how we collect, hold, use and disclose personal information, and how you can exercise your privacy rights.
1. Who We Are
Ozlin Info provides software development, web development, game development, AI/automation solutions, intelligent document processing, and cybersecurity services to businesses and individuals across Australia. Our website is www.ozlin.info. For any privacy-related enquiries, please contact us at the details listed in Section 11 of this policy.
2. What Personal Information We Collect
We may collect the following types of personal information:
- Contact information: name, email address, phone number, and business name when you contact us via our contact form, email, or phone
- Enquiry and project details: information you provide when describing a project or service requirement
- Technical information: IP address, browser type, pages visited, and time spent on our website, collected automatically via server logs and analytics tools
- Communications: records of correspondence between you and Ozlin Info
- Payment information: billing details where applicable for services rendered (we do not store full credit card numbers — payments are processed by third-party payment providers)
We only collect personal information that is reasonably necessary for our business functions. We will not collect sensitive information (such as health or financial account information) unless required for a specific service and you have provided your consent.
3. How We Collect Personal Information
We collect personal information in the following ways:
- Directly from you when you submit our contact form, send us an email, call us, or engage us for services
- Automatically when you browse our website, through cookies and analytics tools (see Section 8)
- From third parties in limited circumstances, such as from referral partners or publicly available sources, where permitted by law
Where it is lawful and practicable to do so, you may choose to interact with us anonymously or use a pseudonym. However, this may limit our ability to provide certain services.
4. How We Use Your Personal Information
We use personal information for the following purposes:
- Responding to your enquiries and providing the services you have requested
- Managing our client relationships and delivering project work
- Sending service-related communications, such as project updates, invoices, and support responses
- Improving our website and services based on usage patterns
- Complying with our legal and regulatory obligations
- Sending occasional updates about our services or relevant industry insights, where you have opted in to receive such communications
We will not use your personal information for any purpose other than those described above without your consent, unless required or authorised by law.
5. Disclosure of Personal Information
We do not sell, rent, or trade your personal information to third parties. We may share personal information in the following limited circumstances:
- Service providers: trusted third-party vendors who assist us in operating our website or delivering services (e.g., website hosting providers, cloud storage, project management tools). These providers are required to handle your information confidentially and in accordance with applicable privacy law
- Professional advisers: lawyers, accountants, or insurers where necessary for business operations
- Legal requirements: where we are required to disclose information by law, court order, or regulatory authority (such as the Office of the Australian Information Commissioner)
- Business transfers: if we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction, subject to the same privacy protections
6. Overseas Disclosure
Some of the third-party tools we use (such as cloud hosting, analytics, or productivity platforms) may store or process data on servers located outside Australia, including in the United States. We take reasonable steps to ensure that overseas recipients handle personal information in a manner consistent with the Australian Privacy Principles. Where required, we enter into data processing agreements with these providers.
7. Storage and Security of Your Information
We take the security of your personal information seriously. We implement reasonable technical and organisational safeguards, including:
- SSL/TLS encryption for data transmitted via our website
- Access controls limiting who can view personal information within our team
- Secure cloud storage with reputable, enterprise-grade providers
- Regular security reviews of our systems and software
We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. When information is no longer needed, we will securely delete or de-identify it.
8. Cookies and Website Analytics
Our website uses cookies — small text files stored on your device — to improve your browsing experience and analyse how visitors use our site. We may use tools such as Google Analytics to understand traffic patterns. The information collected is aggregated and does not directly identify you.
You can control or disable cookies through your browser settings. Note that disabling cookies may affect the functionality of some parts of our website.
9. Your Rights and Choices
Under the Australian Privacy Principles, you have the right to:
- Access the personal information we hold about you
- Correct inaccurate or out-of-date information
- Opt out of receiving direct marketing communications at any time (by clicking “unsubscribe” in any email or contacting us directly)
- Request deletion of your personal information, subject to our legal obligations to retain certain records
- Lodge a complaint if you believe we have mishandled your personal information
To exercise any of these rights, please contact us using the details in Section 11. We will respond to requests within a reasonable timeframe, and in any event within 30 days.
10. Notifiable Data Breaches
We comply with the Notifiable Data Breaches (NDB) scheme under Part IIIC of the Privacy Act 1988. If we experience a data breach that is likely to result in serious harm to any individual, we will promptly notify affected individuals and the Office of the Australian Information Commissioner (OAIC) as required by law. We maintain an internal data breach response plan to manage and respond to such incidents efficiently.
11. Contact Us and Complaints
If you have any questions about this Privacy Policy, wish to access or correct your personal information, or would like to make a privacy complaint, please contact us:
Ozlin Info
Sydney, New South Wales, Australia
Website: www.ozlin.info/contact
We will acknowledge your complaint within 5 business days and aim to resolve it within 30 days. If you are not satisfied with our response, you have the right to lodge a complaint with the Office of the Australian Information Commissioner (OAIC):
Website: www.oaic.gov.au
Phone: 1300 363 992
12. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or the services we offer. The most current version will always be published on this page with the “Last Updated” date at the top. We encourage you to review this policy periodically. Continued use of our website after any changes constitutes your acceptance of the updated policy.